Professional Crisis Management Association

United States · Primary/secondary Education

The Professional Crisis Management Association (PCMA) is a Florida-based organization founded in 1981, specializing in crisis management, behavior analysis, and staff training for human service providers. With a global reach, PCMA has trained over 250,000 professionals and employs between 11 to 50 staff members. PCMA offers a range of services, including crisis management training with certification programs focused on prevention, intervention, and de-escalation techniques. They also provide behavior analysis consulting, which includes applied behavior analysis (ABA) services and expert witness testimony for legal cases. Additionally, PCMA develops software solutions designed to help human services professionals track behavioral outcomes and enhance service delivery. The organization primarily serves educational institutions, healthcare providers, and human service organizations that work with individuals exhibiting aggressive behaviors or developmental disabilities. PCMA is dedicated to improving the quality of life for vulnerable populations through ethical crisis resolution and skill-building for caregivers.