Simple2Call

미국 · 통신

We are a 40-year-old, well-established, trusted cloud communication solution provider serving large enterprises and service providers worldwide. Our core values of simplicity, quality and cost-effectiveness guide our efforts. We take pride in fostering long-term relationships with customers and employees, which is key to our success - our average client, employee and partner relationship is for 8+ years. We strive to maintain and grow these relationships by delivering top-notch services and a supportive work environment. We thrive in solving complex communication problems with simple solutions and enhancing customer experience. We specialise in CCaaS, UCaaS, VRMs and Global Voice Connectivity with dependable 24x7 live support. We offer DoT regulatory-compliant solutions for the Indian and international markets for peace of mind. We are ISO27001 (ISMS), ISO27701 (PIMS) and PCI DSS compliant. Our products are developed in-house, devoid of free-ware-related security and support risks. We have a global presence in New York, New Jersey, London, Singapore and multiple cities in India. Our advanced connectivity solutions with Mobile CLI and 2-way DID in 80+ countries result in a 30% higher call success rate. We provide an integrated Service Level Agreement (SLA) and cost savings. Our contact centre portfolio includes an omni-channel platform with a WebRTC agent, Predictive/Progressive/Preview/IVR blast Dialers, drag-and-drop IVR, and seamless integration with popular cloud software like Salesforce, Zoho, rich analytics as well as APIs for digital integration. We have partnered with market-leading AI-driven Voice-bot and speech analytics service providers and offer deeply integrated services. We are actively looking for talented candidates to join our expanding sales, solution and operations team. If you are interested in a growing and transparent culture with interest in any of these positions, kindly send your resume to [email protected].