Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service, Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce) - Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies) - Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech) - IAB - IAB HK Digital Awards 2023 - Merit Award - HKRMA - Smart Retail Tech Award 2023 - Gold Award - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023 - HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award
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Founding Sales Lead (New Market Build-out)
Omnichat 轉型為 AI 原生自主代理平台
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Omnichat 的國際擴張與競爭對手的比較
Omnichat你長條顯示所比較各公司之間的相對規模。
欄位5| 公司 | 市場 | 新市場 | 動能 | 活動 | 擴張評分 |
|---|---|---|---|---|---|
 Omnichat你 | 9 | 6 | +1000% | 36 | 35 |
Customer Success Manager
查看招聘Taipei, Taipei City, Taiwan · 3星期前
Account Manager (B2B Tech SaaS)
查看招聘Kwun Tong District, Hong Kong SAR · 上個月
Human Resources Business Partner
查看招聘Kowloon, Hong Kong SAR · 上個月
Modern customer journeys aren't linear - but conversations can connect them all. Discover how L'Occitane used WhatsApp to bridge online discovery, in-store experiences, and long-term loyalty.
進行中
Personalisation doesn't have to break at scale. See how L'Occitane transformed WhatsApp into a powerful channel for meaningful, one-to-one customer engagement - without losing the human touch.
進行中
Customer loyalty today is built through conversation, not campaigns. Learn how L'Occitane redefined loyalty by engaging customers on WhatsApp at every stage of their journey.
進行中Omnichat舉辦2024明日零售年會，聚焦AI和OMO在零售業演進中的角色。行業領袖討論數據整合和個性化策略。
Omnichat推出AI代理服務，用於銷售、營銷和客戶服務，通過自動化客戶互動將網店轉換率從2%提升至10-20%。
Omnichat舉辦研討會，展示AI驅動的WhatsApp營銷解決方案，Meta、Bauhaus、六福珠寶和SMCP分享如何利用WhatsApp促進業務增長和客戶互動。
解鎖已驗證電郵與直撥電話
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