Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service, Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce) - Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies) - Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech) - IAB - IAB HK Digital Awards 2023 - Merit Award - HKRMA - Smart Retail Tech Award 2023 - Gold Award - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023 - HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award
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新しいプロダクト・技術のアクティビティ — 32 件の新規シグナルが出現しました。
この企業が各市場へ参入した順序 — 古い順から新しい順へ
Founding Sales Lead (New Market Build-out)
Omnichat が AI ネイティブエージェントプラットフォームに変革
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Omnichat の海外展開を競合と比較
Omnichat自社バーは比較対象企業間の相対的な規模を示します。
列5| 企業 | 市場 | 新規市場 | モメンタム | アクティビティ | 拡大スコア |
|---|---|---|---|---|---|
 Omnichat自社 | 9 | 6 | +1000% | 36 | 35 |
Customer Success Manager
求人を見るTaipei, Taipei City, Taiwan · 3週間前
Account Manager (B2B Tech SaaS)
求人を見るKwun Tong District, Hong Kong SAR · 先月
Human Resources Business Partner
求人を見るKowloon, Hong Kong SAR · 先月
Modern customer journeys aren't linear - but conversations can connect them all. Discover how L'Occitane used WhatsApp to bridge online discovery, in-store experiences, and long-term loyalty.
実施中
Personalisation doesn't have to break at scale. See how L'Occitane transformed WhatsApp into a powerful channel for meaningful, one-to-one customer engagement - without losing the human touch.
実施中
Customer loyalty today is built through conversation, not campaigns. Learn how L'Occitane redefined loyalty by engaging customers on WhatsApp at every stage of their journey.
実施中Omnichatが2024年小売業次世代会議を開催。AIとOMOの小売業進化における役割に焦点。業界リーダーがデータ統合と個別化戦略を議論。
Omnichatが販売、マーケティング、顧客サービス向けのAIエージェントを導入し、自動化された顧客エンゲージメントによりオンラインストアの転換率を2%から10-20%に改善。
Omnichatがセミナーを開催し、AI駆動型WhatsAppマーケティングソリューションを紹介。Meta、Bauhaus、六福珠宝、SMCPがWhatsAppを活用した事業成長と顧客エンゲージメントについて洞察を共有。
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