Mercatus

बुल्गारिया · आउटसोर्सिंग/ऑफशोरिंग

Mercatus Outsourcing is a Bulgaria-based Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) company with over 15 years of experience. Headquartered in Sofia, the company operates in multiple locations across the EMEA region, including the UK, Germany, Romania, and Greece. Mercatus specializes in tailored customer support, IT outsourcing, and multilingual service solutions, serving clients in over 25 languages. The company offers a comprehensive range of services, including multilingual customer support, technical support, back-office support, B2B lead generation, e-commerce customer services, and IT development in various programming languages. Mercatus employs flexible business delivery models, allowing clients to efficiently scale their operations. With a commitment to security, the company holds ISO 27001:2013 certification and complies with PCI DSS Level 1 and GDPR standards. Additionally, Mercatus emphasizes corporate social responsibility through initiatives focused on environmental protection and community well-being.