Founded in 1973, ISC has helped call centers and other points of customer contact achieve measurable improvements in performance through the effective use of people, work-process design and technology. ISC’s patented workforce management software, Irene®, was the first hosted system for delivering forecasting, scheduling, analytics and planning capabilities over the internet. Ongoing innovation has assured Irene’s top-ranking status. With its long-term commitment to excellence in technology, training and support, ISC continues to advance the standards for performance in today’s dynamic communications industries. Member, Women’s Business Enterprise National Council.ISC Consultants, Inc. is a leader in Workforce Management software solutions for the contact center industry.
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