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SERVICEWARE logo

SERVICEWARE

Public
Software Development400+ employeesFounded 1998🇩🇪 Germany
Headquarters
🇩🇪Idstein, Hesse (+13)
Industry
Software Development
Employees
400+
Founded
1998
Company type
Public Company
Ranking
#4,366,356
Ticker
ETRA: SJJ.DE

Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. We support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services. With our solutions, you can overcome all the daily challenges in various service areas: ► Do your employees require new hardware? Do you face the same customer inquiries over and over again? Centralize your internal and external service inquiries in one system with Serviceware Processes. More than 1000 companies already put their trust in this solution. ► Do you know your service costs created by IT, HR or in customer service? Serviceware Financial will provide transparency. Four of the seven largest German companies already rely on our financial management solution and manage their costs in an efficient and comprehensible manner. ► Do you have to process countless customer request every day? Then Serviceware Knowledge will help you. The knowledge management solution maximized your response rate significantly and – by extension – customer satisfaction. A large food trading company already profits from the advantages of this smart solution and was able to increase its quota by 40%. ► Plan your available resources as efficiently as possible and save time and money each step along the way. That is what Serviceware Resources is for. One of the largest care facilities in the Netherlands increased its productivity by 10% by using this software. ► Consolidate all aspects of corporate planning and create reliable reports and analyses with Serviceware Performance. Create a service experience for your clients and your employees - and become a service hero! Visit: www.serviceware-se.com Current vacancies: https://serviceware-se.com/careers/careers-at-serviceware

Specialties
Information Technology & ServicesSoftware DevelopmentConsulting
3 / 4
Active markets
United Kingdom · Netherlands · Bulgaria
1
New markets
Ireland
35
Signals
Last 90 days
+238%
Momentum
vs prior period
Expansion ScoreEarly
19 / 100

Global expansion

Live
United KingdomNetherlandsBulgaria
Up to 3 markets
Last 90 days
Stages
Exploring3Committing1Expanding0Scaling0
Recent activity
Advancing30d
New90d
+1more marketsLocked
3 of 4 shown

Unlock the market timeline & signal feed

Activity pulse

New Hiring activity — 1 fresh signal just appeared.

Last 90 days
Hiring
1New
Hiring
Marketing & PR
33↑ +213%
Advertising
Product & Tech
1New
Cloud footprint
+2more categoriesLocked
3 of 5 shown

Market entry timeline

The order this company entered each market — oldest to newest

1
🇧🇬Bulgaria1st market entered · 2025
Exploring
6 signals
2
🇬🇧United Kingdom2nd market entered · 2026
Exploring
10 signals
3
🇳🇱Netherlands3rd market entered · 2026
Committing
9 signals
+1more marketsLocked
3 of 4 shown
Current stageCommittingPutting real resources in
Confidence46%Medium
Tracking since2025first signal

Recent signals

Hiring🇳🇱 Netherlandstoday

Technisch Software Consultant (m/v/x)

Cloud footprint🇮🇪 Ireland2w ago

AWS · Ireland

Sign up to see the full signal feed

Good to know

Frequently Asked Questions Regarding SERVICEWARE

Quick answers about SERVICEWARE's business, markets, and growth signals.

Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. We support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services. With our solutions, you can overcome all the daily challenges in various service areas: ► Do your employees require new hardware? Do you face the same customer inquiries over and over again? Centralize your internal and external service inquiries in one system with Serviceware Processes. More than 1000 companies already put their trust in this solution. ► Do you know your service costs created by IT, HR or in customer service? Serviceware Financial will provide transparency. Four of the seven largest German companies already rely on our financial management solution and manage their costs in an efficient and comprehensible manner. ► Do you have to process countless customer request every day? Then Serviceware Knowledge will help you. The knowledge management solution maximized your response rate significantly and – by extension – customer satisfaction. A large food trading company already profits from the advantages of this smart solution and was able to increase its quota by 40%. ► Plan your available resources as efficiently as possible and save time and money each step along the way. That is what Serviceware Resources is for. One of the largest care facilities in the Netherlands increased its productivity by 10% by using this software. ► Consolidate all aspects of corporate planning and create reliable reports and analyses with Serviceware Performance. Create a service experience for your clients and your employees - and become a service hero! Visit: www.serviceware-se.com Current vacancies: https://serviceware-se.com/careers/careers-at-serviceware

800M+
Companies watched
50+
Local data sources
16
Movement signals
Daily
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